As the fight against Covid-19 remains ongoing, organisations across the UK are continuing to adapt and evolve to help to deter the spread of the virus. With the second wave forcing more people to work from home, councils are feeling the pressure, with a greater workload and reduced budgets.

Reinforcing its market position within the utility sector, Opus Trust Communications has secured a contract with Water Plus to be its sole provider for customer bills and other account information and updates, to keep businesses and other organisations informed.

Opus Trust Communications has expanded its foothold within the retail sector by securing a three-year contract with leading online retailer, Freemans Grattan Holdings (FGH).

Putting on a great performance has had its challenges. But our all star cast have delivered for our clients throughout 2020. We couldn’t be prouder of our teams and wanted to share a little happiness with you as we bring the year to a close.

Not only were we the first UK company to enter into an agreement with global customer experience specialist, Quadient, we have also successfully completed the first phase of the Digital Now program in a matter of weeks.

Picture the scene, most of your employees are working from home. You have the processes and procedures in place to allow this to be the case. It’s all going well, but then you hit a snag. Are your critical communications a crisis waiting to happen?