Following a competitive tender process, Critiqom, the omnichannel communications specialist based in Bellshill, has secured a four-year, multi-million-pound national framework agreement for the provision of postal services (Lot 2) with Scottish Procurement.

Like many people, we have been deeply saddened to see the devastating news from India. Rather than ignore those that are most in need, we have set up a Just Giving page with a target of £20,000, which courtesy of our owner and chairman, Peter De Haan, will be match-funded by the Peter De Haan Charitable Trust.

As CEO, I have been incredibly proud of the way our employees have stepped up to deal with tough pandemic challenges. Their hard work, commitment, and loyalty has ensured our customers continued to enjoy incredible levels of service throughout the pandemic. The feedback we have received from our customers illustrates this perfectly.

As the fight against Covid-19 remains ongoing, organisations across the UK are continuing to adapt and evolve to help to deter the spread of the virus. With the second wave forcing more people to work from home, councils are feeling the pressure, with a greater workload and reduced budgets.

Reinforcing its market position within the utility sector, Opus Trust Communications has secured a contract with Water Plus to be its sole provider for customer bills and other account information and updates, to keep businesses and other organisations informed.

Opus Trust Communications has expanded its foothold within the retail sector by securing a three-year contract with leading online retailer, Freemans Grattan Holdings (FGH).