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In a highly competitive market, customer experience is everything. Data protection, channel choice and accurate information will drive engagement and customer retention.

Opus Trust Communications puts your business and your customers’ needs before everything else. We’ll work with you; grow with you and innovate for the future.

million digital records stored

We store over 30 million records in our digital document archive

We process over one and a half million home phone and broadband invoices every month

invoices every day

Our work with a range of telecommunications providers has shown us that the industry can benefit substantially from working with document specialists. While you concentrate on conveying your technical expertise to your clients, we’ll deliver solutions that boost your efficiency and improve your customers’ experience at minimal cost.

Our systems and processes are contained outside your organisation, taking the most relevant feeds from your systems to enable you to provide customers with a seamless, connected and polished service. Every customer you serve will have their own communication preferences, and with Opus Trust’s mix of print, electronic and postal services you can be truly flexible to take account of their individual needs.

We work extensively across highly regulated markets and we understand the rigors of Ofcom. Your highest priority is data security – something in which we excel. You’re in safe hands with Opus Trust Communications; our regular ISO 27001 audits ensure that we maintain exemplary security standards, and you can track the location and delivery of all your online and offline communications. Our slick operations ensure that your communications reach customers on time, optimising your revenue and efficiency.

Our Relationships

Opus Trust Marketing Case Study image

We work with some of the biggest names in the business. As you might imagine for reasons of confidentiality, we are not always able to showcase our clients.

case study image

Although we cannot reveal who we work with in this sector, do get in touch to arrange a meeting with one of our experts who can demonstrate our credentials.

Our Credentials

We’re reliable, compliant and secure. Our audit trails speak for themselves, and we’re proud of our seals of approval


Comprehensive, integrated services designed for optimum performance, high integrity and low cost.


To find out how we can help your organisation, contact us to speak with an expert today

News & events
5 February 2020

Opus Trust announce £1.5m technology boost

#Customer expectations are evolving! Now is the time to adapt. This article in @B2Community highlights how companie…