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The HSS Group has worked with Opus Trust Marketing for many years to provide print and document storage services for the benefit of their customers and staff.

Background

As part of their e-services requirement, the HSS Group needed a document portal that would connect to their main web pages in order for their clients to view and copy bills. The HSS credit management team also needed a portal for credit collection and copy bill requests.

Concurrently, HSS Hire had developed an in-house EDI and email delivery system for a number of end customers and Value Added Network (VAN) service providers. The solution was integrated into the HSS finance system and has since been in use for a number of years. Unfortunately as new requirements were identified and changes made to their own financial platform, managing this application proved difficult and time consuming for the in-house development team.

Solution

Through collaboration and continuous improvement HSS Group decided Opus Trust Marketing should develop this delivery method, which included the email delivery of invoices for their customers.

A process was agreed between HSS and Opus Trust for how the original print file could be used to generate the appropriate delivery channel. HSS insert a print delivery flag within the data stream selecting the channel method as shown below:

  • Email PDF invoices
  • EDI data to Tradex
  • EDI data to Bassware
  • EDI to Ariba
  • EDI Tradeshift
  • EDI to Tungsten
  • EDI data to Coins
  • EDI data to OB10
  • EDI to direct end customers

Where no delivery code is selected the invoices are processed via the print workflow.

As part of pre-processing within our document composition tool, an index load file together with a CSV file is generated containing a pre-set of data fields. This index load file is used to generate the EDI output. All data including the invoice PDF are loaded into TRUSTWEB®.

Opus Trust has developed a suite of programs that will run on a daily basis, querying the TRUSTWEB® database for new data that requires a delivery based on the delivery code. Once a set of data had been identified the XML output is generated and delivered to file transfer for delivery to the end customer.

Benefits

  • Easily deliver a customer’s data to the appropriate VAN, transparently with no testing or set-up.
  • Minor configuration and end level testing required to enable delivery
  • A wide range of file transfer methods are supported for EDI delivery including AS2, SFTP, FTP
  • EDI delivery integrates with e-invoicing and traditional paper invoices

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