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Opus Trust announce £1.5m technology boost

05 Feb 2020

We are very pleased to announce the start of a new project that will see the business invest over £1.5m to broaden our customer communication proposition.   

Responding to the evolving expectations of our clients and their customers, Opus Trust will implement an extensive IT investment programme that will replace the existing server room with a state-of-the-art facility, comprising upgraded software and the latest composition and orchestration systems.

These upgrades coincide with Opus Trust completing the acquisition of critical communications provider, Critiqom, which is expected to see revenue increase by 50 per cent and create a combined turnover of £42m.

Extending our data capacity, we will reinforce the confidence and trust that our clients have in the business, while supporting future performance and resilience in an increasingly competitive industry.

Understanding the importance of robust governance, processes and procedures when it comes to managing information on behalf of our clients, Opus Trust will also invest in enhanced data security and encryption protection services.

Using project management specialists from within the business, all with first-hand experience of infrastructure migration, there will be no downtime or impact on customers.

Chief Executive Officer for Opus Trust Communications, Tony Strong, comments: “We know that to keep ahead of the market and deliver real value to our clients we need to invest in the latest technology. That is why we will be allocating more than £1.5m to this project.

“We provide innovative multi-channel communications services to our clients, which are incredibly complex. Through investment in projects like this, we give our clients the continued confidence to make Opus Trust their communications partner of choice.”

USING A CONSULTATIVE APPROACH TO DEVELOP STRONGER RELATIONSHIPS WITH CLIENTS