Send, track and deliver your letters, invoices and annual statements using TRUSTPOST®.

The benefits of trustpost®

You won’t have to liaise with multiple postal providers. We’ll be your single point of contact, saving you time and administration costs.


Online mail tracking provides traceability to pack level, so you know when each customer has received their bill, letter or statement.


Whether you’re looking for cost-effective mailing; concerned about your mail being fully compliant or looking for accurate reconciliation reporting our experts are here to guide you.


TRUSTPOST® is our fully managed and highly cost-effective mailing service. We work with Royal Mail and trusted Down Stream Access (DSA) providers to achieve short delivery cycles and low postal rates to support your business.

We’ll offer you free advice on how to comply with mailing specifications, discuss cost-saving mailing services, and provide mail tracking.

Our TRUSTPOST® services

Intelligent tracking with Mailmark®

We were the first mailing house in the UK to go live with Mailmark® Royal Mail’s 2D barcode tracking service. Mailmark® tracks postal items all the way through the system. As a business, you can see who receives your mail and when, allowing you to follow up with them at just the right time.

Maximise savings with mail sortation

Send pre-sorted mail and benefit from reduced postal rates. Our mail sortation service organises mail based on the nearest sorting office and postcode area. Mail is then separated based on the end destination before being passed on to the DSA provider who will distribute the items to Royal Mail for final delivery.

Fast delivery with first class mail

For high value items such as certificates or cheques; or for high invoice values, first class mail is a popular choice. Arriving on average, one day earlier than second class mail, first class post gets invoices into the recipient’s payment cycle faster which means clients benefit from improved cash flow. For time critical mail, an extra day could make all the difference.

Save money with postal collections

With our unique postal collection and consolidation service we’ll collect your daily letter post, sort and send it through our high speed access service directly to Royal Mail. As a high volume mail producer our postal rates are hard to match but you can take advantage of them so get in touch to see what you can save.

Same day courier service

For time-sensitive documents or packages that need to be processed and sent very quickly, we provide a same day courier service. This guarantees same day UK delivery for parcels, with full real-time track and trace and email delivery confirmation. Through this service, automatic cover is in place with compensation of up to £2,500 for any lost or damaged items.

Gain access to industry expertise

As members of the Mail Users’ Association and Strategic Mailing Partnership, we consult on the future development of the postal industry. We’ll share our knowledge with you to achieve greater value for money for your business, while ensuring that your mail is compliant with industry requirements.


TRUSTPOST® integrates with TRUSTDOC® our document production service, and TRUSTWEB®, our suite of e-services. Whether your customers wish to receive their bills, statements or documents online or through the post, we can deliver.


For guidance on the most effective and engaging ways to reach your audience, our account management team are on hand to help. We provide management information after every customer communication, so that you can easily measure performance and work with us to increase customer satisfaction.


Talk to us today and find out how we can help you to drive customer engagement and lower your costs

Have you explored our Hybrid Mail solution? Visit our website to watch the video and discover an efficient, cost ef… https://t.co/16dIvNBNWu