News & Events

The Changing Face of Customer Communications image
News

The Changing Face of Customer Communications

Back in November, we hosted our own event partnered with Pitney Bowes and Royal Mail. Entitled The Changing Face of Customer Communications, the event included presentations from Royal Mail and Pitney Bowes, plus the Opus Trust team, and offered guests an insight into new communication channels; how they work alongside traditional channels; and the impact new technology is having on customer engagement.
Intelligent Solutions for Utilities Providers image
News

Intelligent Solutions for Utilities Providers

In January 2018, we attended the Utility Week Water Customer Conference and the Utility Week Energy Customer Conference the following day. The back-to-back events demonstrated how the water and energy industries are transforming. With this transformation comes changes to the ways companies connect with their customers and the expectations related to personalised services, experience and satisfaction.

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