We print, enclose and dispatch more than 18 million customer communications every year on npower’s behalf, providing a consistently reliable and high quality service which has been established for over nine years.
Opus Trust Marketing holds a wealth of expertise in the energy sector.
We send out over 60 million communications every year for some of the UK’s largest energy companies and understand the important role that communications play in effective customer engagement, retention and service innovation.
We work for some of the BIG SIX energy providers and send over 60 million communications every year on their behalf
We archive seven million images every month for energy companies alone
Supporting the energy sector for many years, we understand the rigors of compliance with Ofgem regulations. Our sophisticated range of customer communication solutions ensure that secure, accurate personalised bills are delivered on time physically or digitally. Our quick response services allow time-critical information to reach your customers when it matters.
From e-billing to physical postal services, our solutions bring you added value through data streaming. Bills are checked prior to dispatch and potential postal errors or rogue values can be eradicated. Fast and accurate billing is supported by end-to-end tracking which has a big impact on your cash flow. With Opus Trust Marketing you benefit from reduced postage rates which directly impact your bottom line.
You’ll receive a dedicated account team comprising energy experts with the ability to tailor your product and service package. From high volume transactional mail through to secure, bespoke communications Opus Trust Marketing delivers.
Our clients include
Opus Energy have been supplying energy to businesses since 2002, delivering outstanding levels of service to over 200,000 customers, while embracing renewable energy sources and providing competitive energy prices.
We’re reliable, compliant and secure. Our audit trails speak for themselves, and we’re proud of our seals of approval
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